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Privacy Policy

Date of Last Revision: March 11, 2024

Your privacy is important to us. As such, it is the policy of George DeLallo Company, Inc. (“DeLallo,” “we,” “our,” or “us”), to collect, process, and retain personal information responsibly in the course of providing information and services to customers, applicants and employees, including when visiting or using our website and engaging our online services. This privacy policy describes our collection and use of personal information about you, including on our websites, blogs, message boards, social media pages, and services we may provide that link to this policy (collectively, the “Services”). We may also offer additional services that have their own privacy policies. In these cases, please refer to the privacy policy associated with the service you are using for the governing privacy policy. For the purposes of this policy, personal information is defined as information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular person.

Generally, we may collect, use, or disclose your personal information for one or more of the following purposes: (a) to fulfill or meet the reason you provided the information; (b) to administer our website and online Services; (c) to market to you; (d) to address and remedy any inquiries or complaints made by or about you related to our Services; (e) to recognize you and remember your information when you return to our website; (f) to help maintain the safety, security, and integrity of our services, technology assets, and business; (g) to operate, maintain, and provide to you the features and functionality of our Services; (h) to personalize your experience and to deliver custom content and product and service offerings relevant to your interests; and (i) to respond to law enforcement requests. Consistent with this policy, we collect information in the following ways:

Information We Collect About You

Voluntary Provided Information

 Categories of personal information we may collect about you include:

  • full name
  • email address
  • postal address
  • date of birth
  • ethnicity
  • phone number
  • billing information and payment details
  • username and password

Please see How We Use Personal Information below for additional information on the categories of personal information that we collect.

We collect many of the types of personal information listed above directly from you when you use the Services or otherwise interact with us, especially as a customer or applicant. In some cases, if you are paying for services, you may be required to provide credit card information or financial account information for billing purposes.

We also collect personal information when you voluntarily provide it or make it available to us by (1) logging into, creating an account on one of our online Services, or registering for a newsletter or other communication; (2) providing feedback to us through a feedback tool. Each manner in which we collect personal information about you occurs only when you voluntarily provide information to us.

Information Created in the Course of Your Use of the Services

Cookies and Automatically Collected Information

We may collect the following personal information automatically through your use of the online Services:

  • IP/MAC address
  • online identifiers
  • Real names

For certain online Services, we also use cookies and similar technologies to enhance the usability of our website, track web traffic and advertising. We and our service providers and third-party advertisement servers may use cookies and similar technologies to, over time, collect information about your usage of our online Services and across different websites that have a business relationship with us or one of our service providers or third-party advertisement servers.  Cookies are text files that are transferred to your computer’s hard drive as you navigate our Site and other sites. We use cookies to help us show advertisements on other websites likely to be more interesting to you; to compile aggregate data about site traffic and site interaction; and to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services, site experiences, and tools in the future. To make choices about interest-based ads from participating third parties, please visit the Digital Advertising Alliance (DAA) consumer opt out page.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. You may be able to adjust the preferences on your browser or device to change your devices acceptance of cookies, but doing so may limit our ability to provide content tailored to you.  You can find more information regarding management of your cookies at About Cookies.

We do not currently respond to web browser “do not track” signals or other mechanisms that provide a method to opt out of the collection of information across the networks of websites and online services in which we participate.  If we do so in the future, we will describe how we do so in this privacy policy.  For more information about do not track, visit www.allaboutdnt.org.

When automatically collected personal information is not necessary for us to provide you with the online Services, we will obtain your consent for the use of the automatic collection technologies, web beacons, and other tracking technologies described above. In these cases, and when required by law, we will request your consent through our website banner. 

Other Sources

 We use Google services, such as Google Analytics, to collect data about traffic across our Site, to deliver advertisements when you visit other websites, and to share data about traffic to our website with Google and other Google Analytics program participants. For more information about how Google Analytics collects and processes data, visit How Google uses data when you use our partner's sites or apps.

 

To opt out of: (i) Google Analytics install the Google Analytics opt-out browser add-on and (ii) Google’s ad serving. In addition to Google, we may use a variety of other service providers to perform advertising services. Some of these companies are members of the Network Advertising Initiative (“NAI”) or the Digital Advertising Alliance (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. You may want to visit The Network Advertising Initiative for Consumer Opt Out, which provides information regarding targeted advertising and the “opt-out” procedures of NAI members. You may also want to visit the Digital Advertising Alliance Consumer Choice Page, which provides information regarding targeted advertising and offers an “opt-out” by participating companies in the DAA Self-Regulatory Program.

Third-Party Websites

We may provide links to third-party websites. You acknowledge that such links are provided for your convenience only and do not constitute an endorsement by us of such third-party websites. Since we do not control these third-party websites and are not responsible for the contents of any linked-to, third-party websites or any hyperlink in a linked-to website, we assume no responsibility for the privacy practices of such websites. We strongly recommend that you review the privacy policies of all third-party websites.

How We Use Personal Information

We may use your personal information for the following purposes:

  • Identification and authentication: We use your identification information to verify your identity when you access and use the online Services. This is so we can comply with our contractual obligations to you. We may also use identification information for marketing, ordering data, and customer service.
  • Operating the Services and Providing Other Services to You: We process your personal information to provide the Services you have requested and other services for which we have an agreement with you.       Sensitive personal information is processed and stored when Customer places and order. This is so we can comply with our contractual obligations to you.
  • Improving our Services: We analyze information about how you use the Services to provide an improved experience for our customers of all our Services, including product testing and site analytics. It is in our legitimate business interests to use the information provided to us for this purpose, so we can understand any issues with the Services and improve them.
  • Communicating with you: We may use your personal information when we communicate with you, for example if we are providing information about changes to the terms and conditions of services or if you contact us with questions. It is in our legitimate interests that we are able to provide you with appropriate responses and provide you with notices about the Services.
  • Marketing: We may use your personal information to send you newsletters or information about us or third-party products and services that may be of interest to you.   We also have automated marketing emails set up for people who purchase products from us. We may also analyze user personal information in order to better understand our users and their interests and inform our marketing strategies. It is in our legitimate business interests to provide more relevant and interesting advertising messages. Where required by law, we will obtain your consent before sending such marketing messages.
  • Exercising our rights: We may use your personal information to exercise our legal rights where it is necessary to do so, for example to detect, prevent and respond to fraud claims, intellectual property infringement claims or violations of law or our applicable policies and the Terms of Use.
  • Complying with our obligations: We may process your personal information to, for example, carry out fraud prevention checks or comply with other legal or regulatory requirements, where this is explicitly required by law. We may also process special categories of personal information, such as sex, race, and ethnicity in order to carry out obligations in the field of employment.
  • Customizing your experience: When you use the Services, we may use your personal information to improve your experience of the Services, such as by providing interactive or personalized elements on the online Services and providing you with content based on your interests and order history.
  • Applicants for employment:       We advertise job opportunities on our website but do not collect personal information from applicates for candidacy purposes on our website nor can you apply to a job posting on our website. We encourage you to become familiar with the privacy policies of third-party applicant portals or services.
  • De-identified information: We may also anonymize your personal information in such a way that you may not reasonably be re-identified by us or any other company and may use this anonymized information for any other purpose.

Disclosures of Personal Information

We may share your personal information with third parties under the following circumstances:

  • Service providers and business partners: We may share your personal information with our service providers and business partners that perform marketing services and other business operations for us for the purposes set forth above. Our email platform collects contact information and online sales order information. Further, our backend system stores customers information when they register an account with use or if they place and order from our Site. Our service providers and partners are contractually obligated to adhere to this privacy policy and may not use your personal information for their own, unrelated purposes.
  • Where required by law: We may share your personal information with law enforcement agencies, courts, other government authorities or other third parties when necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights.
  • In the context of a transaction: We may share your personal information with potential transaction partners, service providers, advisors, and other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell or transfer all or a portion of our assets or business. Should such a corporate sale or transfer occur, we will use reasonable efforts to obligate the entity to which we transfer your personal information to use it in a manner that is consistent with this privacy policy.

We may also share de-identified aggregate information that may not reasonably be re-identified by us or any other company with third parties and advertisers so they can measure the effectiveness of any advertisements viewed in connection with our Services. For example, we may tell advertisers the number of users who clicked on a particular advertisement.

Sale, Rental or Sharing of Personal Information

We do not share, swap, or rent your personal information. Neither do we authorize any third party to use personal information submitted by users of our Services for the third party’s own purposes.

State Specific Privacy Notices

Notice to California Residents

The California Consumer Privacy Act (CCPA) provides California residents with certain rights regarding their personal information (subject to certain limitations at law). The following section describes your CCPA rights and explains how to exercise those rights.

Right to Access and Portability

California residents have the right to request certain information about our collection and use of their personal information over the last twelve (12) months. Once we receive and verify a user’s identity and California residency, we will disclose to you the following:

  • The categories of personal information we collected about you;
  • The categories of sources for the personal information we collected about you;
  • Our business or commercial purpose for collecting or selling that personal information;
  • The categories of third parties with whom we share that personal information;
  • The specific pieces of personal information we collected about you (also called a data portability request); and
  • If we disclose your personal information for a business purpose, identifying the personal information categories disclosed.

Right to Deletion

The CCPA provides California residents the right to request that we permanently delete any personal information about you that we collect and retain, subject to certain exceptions. Once we receive and verify your request, we will delete (and, as applicable, direct our service providers to delete) your personal information from our records, unless an exception applies.

In respect to deletion request exceptions, we may deny a deletion request if retaining the personal information is necessary to:

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity;
  • Debug products to identify and repair errors that impair existing intended functionality;
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.);
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;
  • Enable solely internal uses of the personal information that are reasonably aligned with consumer expectations;
  • Comply with a legal obligation and requests from law enforcement agencies; and
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Right to Correct Inaccurate Personal Information

To exercise the right to access and/or correct inaccurate personal information, please submit a request by emailing.

Verification of a California Consumer Request

An access, deletion, and/or correction requests may be submitted by a California resident or a person registered with the California Secretary of State that is authorized to act on their behalf. These requests for access, deletion, and/or correction, can only be made twice during a twelve (12) month period, and must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information (or an authorized representative); and
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your (or an authorized representative) request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Authorized Representative

A California resident may use an authorized representative to submit a right to access, correct, or delete request. To use an authorized representative for this purpose, the California resident must provide the representative with written authorization. In addition, the California resident may be required to verify their own identity with us. We may deny a request from a representative that does not submit proof that they have been authorized by the California resident to act on their behalf. Such requirements, however, will not apply where a California resident has provided the authorized representative with power of attorney pursuant to Cal. Prob. Code Sections 4000 to 4465.

Timeframe for Responding to Requests

We will respond to your request within thirty (30) days of receipt.

The period of response may be extended to sixty (60) or ninety (90) days if more time is required to fulfill your request. In that event, we will inform you of the reason and a timeframe for a response in writing. After verification, we will deliver the requested information to you in a portable, easily readable electronic format.

Fee

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.

No Discrimination

The CCPA prohibits a business from discriminating against California residents for exercising the rights outlined above. We will not discriminate against you for submitting such requests by:

  • Denying goods or services to you;
  • Charging different prices or rates for goods or services, including through the use of discounts, benefits, or other penalties;
  • Providing a different level or quality of goods or services; and
  • Suggesting a different price or quality of goods or services will apply if rights are exercised.

No Financial Incentive

We do not offer any financial incentives or price or service differences in an attempt to influence a resident’s decision whether or not to exercise a right afforded to the consumer under the CCPA.  

Right to Opt-Out of the Sale of Your Information

We do not sell data, as it is defined in the CCPA, will not sell personal information in the future, and in the preceding twelve (12) months, have not sold any personal information.  

Notice to Colorado Residents

Under Colorado’s Consumer Privacy Act (CPA), Colorado residents have certain rights around our collection, use, and sharing of their Personal Information.

We do not currently sell any Personal Information we collect to any third parties. If we were to do so in the future, we will update this Privacy Policy, and provide Colorado residents with the opportunity to opt-out of the sale of their Personal Information. We also do not engage in profiling in furtherance of decisions that produce legal or similar significant effects.

We work with advertisers and analytics service providers to target our advertisements elsewhere online, and to provide us information on the effectiveness of our advertisements and Site traffic. Additional information about targeted advertising we conduct can be found in the Cookies and Web Beacons section of this Privacy Policy. As a Colorado resident you have the right to opt-out of such targeted advertising.

We collect various categories of Personal Information depending on how you choose to engage with us as described in the Types of Information Collected section of this Privacy Policy. The Information Sharing and Third-Party Analytics Providers, Ad Servers, And Similar Third Parties sections also describes how and under what circumstances Personal Information may be shared with third parties.

If you are a resident of Colorado, you have the right to (1) request to know what Personal Information has been collected about you, and to access that information; (2) request to correct inaccuracies in your Personal Information; (3) request deletion of your Personal Information (exceptions under the CPA and other laws may allow us to retain and use your Personal Information notwithstanding your deletion request); and (4) obtain a copy of your Personal Information.

If you have any questions or comments, or would like to exercise any of your rights, please contact us using the information in the How to Contact Us section below.

Notice to Connecticut Residents

Under the Connecticut Data Privacy Act (CTDPA), which went into effect July 1, 2023, Connecticut residents have certain rights around the Reink Media’s collection, use, and sharing of their Personal Information.

We do not currently sell any Personal Information we collect to any third parties. We also do not engage in “targeted advertising” as the term is defined in the CTDPA. If we were to do so in the future, we will update this Privacy Policy, and provide Connecticut residents with the opportunity to opt-out of any targeted advertising or the sale of their Personal Information. We also do not engage in profiling in furtherance of decisions that produce legal or similar significant effects.

If you are a resident of Connecticut, you have the right to (1) request to know what Personal Information has been collected about you, and to access that information; (2) request to correct inaccuracies in your Personal Information; (3) request deletion of your Personal Information (exceptions under CTDPA and other laws may allow the Reink Media to retain and use certain Personal Information notwithstanding your deletion request); and (4) obtain a copy of your Personal Information.

If you have any questions or comments, or would like to exercise any of your rights, please contact us using the information in the How to Contact Us section below.

Notice to Nevada Residents

Nevada law (SB 220) requires website operators to provide a way for Nevada consumers to opt-out of the sale of certain information that the website operators may collect about them.

We do not presently sell any personal information we collect to any third parties. If we were to do so in the future, we will update this Policy, and provide Nevada residents with the opportunity to opt-out of the sale of their personal information.

Notice to Utah Residents

Under Utah’s Consumer Privacy Act (UCPA), which goes into effect December 31, 2023, Utah residents have certain rights around Reink Media’s collection, use, and sharing of their Personal Information.

We do not presently sell any personal information we collect to any third parties. We also do not engage in “targeted advertising” as the term is defined in the UCPA. If we were to do so in the future, we will update this Policy, and provide Utah residents with the opportunity to opt-out of any targeted advertising or the sale of their Personal Information.

If you are a resident of Utah, starting December 31, 2023, you have the right to (1) request to know what Personal Information has been collected about you, and to access that information; (2) request deletion of your Personal Information (exceptions under UCPA and other laws may allow Reink Media to retain and use certain Personal Information notwithstanding your deletion request); and (3) obtain a copy of your Personal Information.

If you have any questions or comments, or would like to exercise any of your rights, please contact us using the information in the How to Contact Us section below.

Notice to Virginia Residents

Under Virginia’s Consumer Data Protection Act (CDPA), Virginia residents have certain rights around Reink Media’s collection, use, and sharing of their Personal Information.

We do not currently sell any Personal Information we collect to any third parties. We also do not engage in “targeted advertising” as the term is defined in the CDPA. If we were to do so in the future, we will update this Policy, and provide Virginia residents with the opportunity to opt-out of any targeted advertising or the sale of their Personal Information. We also do not engage in profiling in furtherance of decisions that produce legal or similar significant effects.

We collect various categories of Personal Information depending on how you choose to engage with us as described in the sections How And When We Collect Personal Information and What Personal Information We Collect Or Process And Why. Do We Share Personal Information With Anyone Else describes how and under what circumstances Personal Information may be shared with third parties.

If you are a resident of Virginia, you have the right to (1) request to know what Personal Information has been collected about you, and to access that information; (2) request to correct inaccuracies in your Personal Information; (3) request deletion of your Personal Information (exceptions under CDPA and other laws may allow the Big Hand Group to retain and use certain Personal Information notwithstanding your deletion request); and (4) obtain a copy of your Personal Information.

If you have any questions or comments, or would like to exercise any of your rights, please contact us using the information in the How to Contact Us section below.

Residents of Canada

 

If you are a resident of Canada, you have rights regarding personal information under the Consumer Protection Privacy Act (CPPA). The CPPA raises the bar for privacy protection in Canada by providing Canadians and businesses with explicitly rules for handling personal information with real consequences for noncompliant organizations.

 

Enhancing Control and Consent

Under the CPPA, organizations must give you the option to provide meaningful consent regarding the use of your personal information. Furthermore, Canadians have more control over their data with regard to secure transfer of your information from one organization to another. Canadians may also request the deletion of their information once consent is withdrawn or when it is no longer necessary for the organization to handle the information. Lastly, there is required transparency regarding the use of automated systems that can make decisions and predictions about Canadians.

Protecting Children’s Information

Personal information of minors is always considered sensitive and express consent is required by default for the collection, use and disclosure of such information. Additionally, legal guardians and children have stronger privacy rights for the destruction of their information. Lastly organizations are prohibited from using manipulation to collect children’s information.

Enabling Responsible Innovation

Under the CPPA, flexibility is allowed for the collection and use of personal information for certain business activities related to the delivery of a product or service and are reasonably anticipated by an individual. Also the rules for handling de-identified information are clearer and facilitate its use for the research and development of innovative goods and services. Lastly, business can disclose de-identified information to public entities for socially beneficial purposes.

Strengthening Enforcement and Accountability

The CPPA will keep Canada aligned with privacy laws of international trading partners and will impose fines on noncompliant organizations.

If you would like to discuss or exercise any rights you may have under law, please contact us at the contact information set forth below.

 

Residents of the European Economic Area

If you are a resident of the European Economic Area (EEA), you have certain rights regarding the personal information we hold about you, subject to local law. These may include the rights to access, correct, delete, restrict or object to our use of, or receive a portable copy in a usable electronic format of your personal information. You also may have a right to lodge a complaint with your local data protection or privacy regulator.

We encourage you to contact us at the contact information set forth below to update or correct your information if it changes or if the personal information we hold about you is inaccurate.  Where you have provided your consent to any use of your personal information, you can withdraw this consent at any time.

Please note that we may require additional information from you in order to honor your requests.

If you would like to discuss or exercise any rights you may have under law, please contact us at the contact information set forth below.

If you or your authorized agent would like to discuss or exercise such rights, please contact us at Email with your first and last name, mailing address, and phone number, along with which right you would like to exercise.  As a part of this process, we may use existing account verification systems and/or require that you or your authorized agent provide certain information to us for verification purposes.

Additionally, please see How We Use Personal Information section, above, for further detail on the categories of personal information that we collect and disclose.

Children’s Information

Our Site is not directed at children below the age of 16. Neither do we knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us by using the information in the “Contacting Us” section, below, and we will take steps to remove such personal information from our systems.

Information Security and Storage

As part of our commitment to maintaining reasonable security, the organization has taken commercially reasonable steps to protect the information it has gathered about you, including encrypting data at rest, providing employees or contractors access to data on an as needed basis (which is reviewed on an X basis) and changes to employment status will result in a change in access.

We retain your personal information for as long as we have a relationship with you and longer if for legitimate business purposes. When deciding how long to keep your personal information after our relationship with you has ended, we take into account our legal obligations.  We may also retain records to investigate or defend against potential legal claims.

Non-U.S. Website Users

By creating an account or logging-in to our online Services from outside the United States, your personal information and other information will be sent directly to the United States for processing where data protection and privacy regulations may be different than other parts of the world, such as the European Union, and which may not offer an equivalent level of protection to that in the European Union or certain other countries.

We have put in place appropriate safeguards in accordance with applicable legal requirements to provide adequate protections for your personal information. For more information on the appropriate safeguards in place and to obtain a copy of such safeguards, please contact us at the contact information set forth below.

Customer Service and how to Acquire Additional Information

We are committed to providing every user with prompt, high-quality support at all times. Email is the primary form of contact for users and we encourage you to email us with questions, comments and concerns. You may also contact us by telephone.  Additional information can be found at: https://www.delallo.com/contact-us/.

Changes to this Policy

This privacy policy may be amended from time to time.  Any such changes will be posted on this page and the effective date of such changes reflected above as the date last updated.

Contacting Us

Use the contact information below if you have questions, concerns, or complaints about this privacy policy or our privacy practices or would like additional information about DeLallo’s privacy practices.  Where applicable law requires the identification of a controller, that is:

DeLallo

1 DeLallo Way

Mt. Pleasant, PA 15666

ph: 724-925-2222

customerservice@delallo.com

 

Online Orders

Customer Service: 877-335-2556

onlineorders@delallo.com